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Privacy Policy

Effective Date: 1 January 2025  |  Last Updated: May 2025

At Shivorix Real Estate, we take the privacy of our clients seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, speak with our team, or engage any of our services. By using our website or contacting us, you agree to the practices described in this policy.

1. Who We Are

Shivorix Real Estate is a Dubai-based real estate advisory company registered and operating under the laws of the United Arab Emirates. We specialise in residential and commercial property transactions, off-plan investments, property management, and NRI advisory services for Indian nationals investing in Dubai.

  • Registered Office: India & Dubai
  • Contact: info@shivorix.com  |  +91 82839 87353

2. Information We Collect

We collect information that is necessary to provide our services and to keep you informed about property opportunities relevant to your interests.

2.1 Information You Provide Directly

  • Full name, email address, phone number, and country of residence
  • Investment budget, preferred property type, and areas of interest
  • Identification documents required for property transactions (passport, visa, PAN card)
  • Bank account and remittance details where required for transactions
  • Any messages, enquiries, or requests submitted through our contact form or WhatsApp

2.2 Information Collected Automatically

  • IP address, browser type, and device information when you visit our website
  • Pages visited, time spent on site, and how you arrived at our website
  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your information only for legitimate business purposes and only to the extent necessary. Specifically:

  • To respond to your enquiries and provide the services you have requested
  • To send you property recommendations, market updates, and investment opportunities relevant to your stated preferences
  • To process and complete property transactions on your behalf
  • To comply with UAE legal requirements, RERA regulations, and DLD registration obligations
  • To improve our website and service quality based on how clients interact with us
  • To contact you regarding your active or upcoming transactions

We do not use your information for automated decision-making or profiling.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information to any third party. We may share your information in the following limited circumstances:

  • With Dubai Land Department (DLD) and RERA as required by UAE property law
  • With developers, legal representatives, or mortgage brokers directly involved in your transaction
  • With your authorised CA or legal advisor in India when you request NRI advisory coordination
  • With our technology service providers (website hosting, CRM) who process data on our behalf under strict confidentiality obligations

Any third party we work with is required to handle your data with the same level of care we apply ourselves.

5. How Long We Keep Your Data

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by UAE law. In practice:

  • Enquiry and contact data is retained for up to 2 years from your last interaction
  • Transaction-related documents are retained for a minimum of 5 years in compliance with UAE regulatory requirements

You may request deletion of your data at any time, subject to any legal obligations we must comply with.

6. How We Protect Your Data

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. This includes secure data storage, restricted access controls, and encrypted communication channels where applicable.

While we take every precaution, no method of electronic transmission or storage is completely secure. If you have concerns about the security of your data, please contact us directly.

7. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. Cookies are small text files stored on your device. We use:

  • Essential cookies that are necessary for the website to function correctly
  • Analytics cookies (such as Google Analytics) that help us understand visitor behaviour in aggregate, anonymised form

You can disable cookies through your browser settings at any time. Disabling cookies may affect certain features of our website.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal data, subject to legal obligations
  • Withdraw your consent to receive marketing communications at any time

To exercise any of these rights, please contact us at info@shivorix.com. We will respond to all requests within 14 business days.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable law. The updated version will be published on our website with a revised effective date. Continued use of our services after any update constitutes your acceptance of the revised policy.

10. Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

  • Email: info@shivorix.com
  • Phone / WhatsApp: +91 82839 87353
  • Address: India & Dubai
Shivorix
Real Estate

Shivorix Real Estate is a Dubai-based property company built specifically for NRI investors. We combine local market knowledge with a genuine understanding of what Indians investing from abroad actually need.

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  • +91 82839 87353
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